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Focus Plus Service Auditors is an independent Customer Service Monitoring Company which provides your business with a clear and concise evaluation of the standards of your Customer Service.

Focus Plus Service Auditors is an independent Customer Service Monitoring Company which provides your business with a clear and concise evaluation of the standards of your Customer Service. 
 
Focus Plus generates a personalised 'Mystery Shopping' Program tailored for your business. Performed on a regular basis, 'Mystery Shopping' Audits encourage staff integrity and accountability, ensuring staff are projecting the right image. All programs are created to coincide with your KPI’s*, merchandise placement and promotional activity. 
 
Service Auditing gives your business that competitive edge. Focus Plus Service Audits are best used as a tool for Staff development and training, perfect product placement and to promote positive customer relationships. 
 
With ‘brand loyalty’ becoming a thing of the past and ‘price matching’ common in all market sectors, the one thing that sets you apart from your competition is your Customer Service and the level of satisfaction your customers feel. 
 
As you know it is the little things that make all the difference! 


Mystery Shoppers Gold Coast Queensland: http://www.focusplus.net.au